An employee appointed to an extra help must meet all the requirements of the corresponding regular position. An extra help employee is a person who is employed for the purpose of relieving or augmenting regular staff in the accomplishment of work.  Extra Help employees cannot work more than 999 hours in a fiscal year.  Extra help employees are excluded from civil service and shall not have the rights to regular or continued employment.

• Receives and screens callers, both in person and over the phone.  Guides, advises or explains the functions of the department, work unit or program. 

• Develops, receives and processes documents and information; determines routing of information, correspondence, and service requests, record and documents based on content and knowledge of unit operations.  Establishes and maintains general filing, tickler, cross reference and other specialized manual and/or automated record keeping systems. 

• Copies, compiles, collates, transcribes, files, or posts data and/or information following a plan for the purpose of recording, referencing, describing, or reporting information for work assignments. 

• Types a variety of documents such as reports, letters and contracts from handwritten, typed or voice recorded draft.  Retrieves information from County files and documentation.  Receives, time stamps, routes, and/or distributes materials in accordance with prescribed methods; packs or unpacks materials.  Provides clerical support to unit administrative functions by processing time sheets, payroll/personnel transactions. 

• Maintains office equipment and facilities.  Reviews and classifies data and information following a plan or system using discretion to determine the appropriate classification of information pertaining to work assignments.  Performs data entry into specialized computer systems used to track and log various County records, activities and programs.

• Secretarial and office methods, procedures, and techniques; manual and automated filing systems; office equipment operation; business correspondence, record-keeping and filing systems; office practices; report writing; correct English usage; standard operating policies, procedures and administrative structure; forms, records and terminology used in the area of work specialization; rules, regulations and operating procedures governing clerical and technical activities of the assigned unit/program; public information and contact techniques; availability and interrelationship of similar and related services provided by other units, departments and agencies; methods of recording, researching and compiling information; general clerical and technical resource materials and information sources; document preparation, duplication and distribution techniques; administrative procedures effecting inventory, purchasing, accounting and personnel/payroll transactions.

Ability to

• Provide general clerical support to a specialized work unit; apply knowledge of operational and technical procedures specific to assigned unit/program; communicate and apply rules, regulations, policies and procedures applicable to clerical assignment; understand, interpret and explain laws, regulations and policies governing program operations; understand program objectives in relation to departmental goals and procedures; understand and apply written and verbal instructions; convey information to others; refer clients to services related to unit activities provided by other units, departments and agencies; receive and review information to identify services; proofread names, numbers, codes and symbols; sort alphabetically and numerically; sort by content or other classification methods; recall detailed information; sort information and correspondence based on content; develop and implement clerical operations and work method procedures; collect and analyze data to draw logical conclusions and make appropriate recommendations; plan, organize and prioritize work; work under pressure and meet short deadlines; interpret and apply written and verbal instructions; operate a multi-line telephone, word/data processing equipment, copier, shredder, microfilm equipment, cash register and other equipment used in clerical support activities; read and comprehend equipment operating instructions; search information storage systems to locate information; update and purge information storage systems based on established procedures or specific instructions; solve problems encountered in the course of work by choosing between procedural alternatives; accurately transfer information from one source to another; maintain records, logs and indices; extract specific information from records or reports; answer the phone and take messages; make routine arithmetical calculations; organize and prioritize work assignments; use word processing, spreadsheet, database and/or desktop publishing software; make decisions and independent judgments; project consequences of decisions; communicate effectively with people of diverse socio-economic backgrounds and temperaments; establish and maintain cooperative working relationships; maintain confidentiality of information; recognize and respect limit of authority and responsibility.

Please contact your local one-stop, or temporary placement agency where you can obtain the required certificates:

• a keyboarding certificate verifying a minimum corrected NET speed of 40 words per minute (please note: must be a timed 3 - 5 minute test & include the gross number of words typed per minute & the number of errors)
• a Basic Word Processing Certificate verifying skills at 70% or above.

The certificates may not be more than (12) months old at the time of application; they must be from an accredited school or other agency and include tested and examiner's signature. 

Short Term  (1 -  30 days)            Yes ____  No  ____

Short Notice                               Yes ____  No  ____

On Call                                      Yes ____  No  ____

Long Term (31+ days)                 Yes ____  No  ____

• Depending upon the temporary assignment, some positions may be required to demonstrate proficiency in speaking, reading and writing in Spanish and/or Tagalog.  

Do you speak, read and write Spanish?             Yes ____ No  ____

Do you speak, read and write Tagalog?             Yes ____ No  ____

06/09/2010 - Qualified applicants who applied by the June 4, 2010 deadline, will be sent an a notification to self schedule for the June 14, 2010 written exam.

06/14/2010 - Written Examination

06/21/2010  Projected Certification Date

06/23/2010 - Qualified Bilingual Applicants take Bilingual Exam

If you have a service connected disability, he/she must submit a recent award letter from the VA providing evidence of disability benefits for service connected reasons.  Your disability must be rated at least 10% to be eligible for disabled veteran's points. 

Veteran applicants for employment with an honorable or general under conditions discharge shall have five (5) points added to their combined grade.  Disabled veterans shall have ten (10) points added to their combined grade.  Veterans Preference points will only be added to passing scores.

Veterans preference points are only for initial County employment.

APPLICANTS WITH DISABILITIES: Qualified individuals with a disability, who are able to perform the essential functions of the job, with or without reasonable accommodation, and who need special testing arrangements, must contact the Solano County Department of Human Resources at (707)784-6170, for a Request for Testing Accommodation by Applicants with Disabilities Form.  This form should be received in the Human Resources Department within five (5) days from the final filing date of the recruitment.  Applicants will be contacted to discuss the request.

PLEASE NOTE: All persons hired will be required to participate in the direct deposit program.

HIRING PROCEDURES - Candidates on the Eligible List will be certified to departments as job opening occur.

BACKGROUND - Propespective employees will be required to undergo a background process which may include but is not limited to a background and reference check, Scan finger printing, or other criteria that may be required by the department.

APPOINTMENT - At the time of appointment all candidates will be fingerprinted and required to execute an oath of allegiance to the United States and the State of California.  You will also be required to offer proof that you are a lawfully admitted alien or U.S. citizen.

EXAMINATION APPEALS -  Individuals selecting to appeal their disqualification in any phase of the examination process must submit a written statement to the Director of Human Resources, within five (5) calendar days of the receipt of the action, indicating the action being appealed, their specific basis for the appeal and the relief sought.

EXTRA HELP APPOINTMENTS - Appointments may be made from an eligible list for extra help (up to 999 hours/fiscal year, no benefits) positions.  Extra-Help employees are excluded from civil service and shall not have the rights to regular or continued employment.

DISASTER WORKERS - In accordance with Government Code Section 3100, County employees, in the event of a disaster are considered disaster workers and may be asked to respond accordingly.

The provisions of this bulletin do not constitute an expressed or implied contract.  Any provision contained in this bulletin may be modified or revoked without notice.